Refund Policy
Last updated: July 21, 2026
14-day money-back guarantee. Full refund within 14 days of purchase. No questions asked.
Eligible for a refund
- Within 14 days of first purchase
- Service downtime over 24 hours
- Duplicate or unauthorized charges
Not eligible
- After the 14-day guarantee period
- Partial use of subscription credits
- Terms of Service violations
How to request
Email us with your account details. We process refunds within 5–7 business days to your original payment method.
badreddine@comptyx.com Payments are processed by Paddle. Transactions appear as "PADDLE" or "PADDLE.NET" on your statement.